In the beginning of 2016, Google’s Adwords team has officially announced that they will provide a 24/7 Mon-Fri Support on Adwords on Social Media. They will be answering your questions in English on social media platforms like Twitter, Facebook, YouTube and Google+.
So, far the team has been very responsive in answering all the questions. You are usually replied within a few hours and a lot of other customers have benefited from this exclusive feature.
What we found from our analysis is that you are limited to only 140 characters, which is the limit of Twitter. This means, you have to be very precise and straightforward. This can sometimes create confusion as well because of incomplete meaning.
However, it seems that Adwords team is very much talented and they quickly understand your problem and respond in the best way possible.
When it comes to transparency and communication, Google has been constantly improving it over the years.
seos and search marketers are anticipating some more great news from Google the year 2017.